Frequently Asked Questions

Everything you need to know about your LifeStraw fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. A significant portion of our collection is made from organic cotton, recycled polyester, and eco-friendly dyes.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.